Shop With Us!

Ohio Pure Water Inventory Collage - click here to shop

We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

How Can We Help?

View All

Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

More Info...

JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

More Info...

MAY, 2024

Testimonials

View All Testimonials

Charlie,

Rod and I can't thank you enough for your help today with our water softener issue. As you instructed, we cleaned out the turbine and reinstalled all the parts and it appears to be running perfectly. We turned on some faucets and the gallon counter is counting down as you said it would.

If you ever need a testimonial from a satisfied customer, do not hesitate to give out our number as we can verify that your customer service is as good after owning the unit for 13 years as it is the day you buy it.

Again, thank you so much.

- Rod and Linda Sturgeon

Testimonials

View All Testimonials

CK, got the system installed and working this weekend.

I’ve attached a picture. Works Great!

Thank you!

- D. Grein

Testimonials

View All Testimonials

I was able to cut the 1.05” adapter down to fit the larger riser tube.

Everything works great! Here’s the final system.

Thanks for your help!

- M. Lane

Testimonials

View All Testimonials

Dear Charles and Jean,

Finally I am able to get the photo of our system on the computer.

I’m still not sure how to use this photo system. Thank you so much for your patience and assistance.

We are really happy with our water now. It has never been this good in the 39 years we have lived in this house.

- L. and E. Leffel

Testimonials

View All Testimonials

Dear Charlie,

I just wanted to thank you for all your help in getting my water softener back up and running.

In this day and age where customer service is more like customer dis-service, it is refreshing to deal with a company that takes an interest in making sure that the customer is treated well.

Your efforts are recognized, and I am wanted to acknowledge you and your company for your efforts.

Thanks again for all you did.

Best Regards,

- J.P. Fastow

Testimonials

View All Testimonials

I wanted to thank Charley and the Ohio Pure Water team for remarkable customer service. I have an older residential model valve that required a new drain assembly.

Charley identified the valve, the necessary parts, and stayed in contact with me from order placement to delivery. Charley went so far as to contact me with installation tips.

I have dealt with many vendors in my career. Charley and the Ohio Pure Water team have far exceeded any vendor customer service I have ever experienced.

Thank you.