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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
How Can We Help?
Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
Charlie,
Just want to let you know that I finally got around to finishing the installation of our new Fleck 2510SXT based 32,000 grain water softener system.
I’m very happy with it. The 2510 valve seems very well built, and the SXT controller makes it a snap to program and to see what is going on with the system. A major upgrade from our old system.
I’m planning on adding a surge arrestor to the electrical outlet before the summer thunderstorm season hits.
I’ve also attached a picture of the installation.
Thanks again for the great deal and for promptly answering my questions!
Take Care...!
Testimonials
CK,
I installed the system last weekend and instantly solved the water problem that we had been “dealing with” for several years.
I wanted to let you know that after extensive internet research and quotes from three local water purification companies your service, product & communication were the best.
All of the local companies wanted to sell me a softener, chlorine injection system, air injection, holding tanks or combinations of each. No one even mentioned a Filox system, and quotes ranged from $1800 to $6000.
So, that said, I ended up saving a grand, on the low side, buying from your company & installing myself.
The install took about 3 hours, setting the system up, plumbing the main lines, installing a trap in the main sewer line and plumbing the drain. Fairly simple & only about $170 in parts.
Thanks again and here’s a picture if you’d like to post on your site.
Regards,
Testimonials
Charlie:
Thanks for the quick reply and the file on the 5600.
I really want to thank both you and Jean for the help with multiple systems since mid-2000 when we moved back to Ohio.
All the systems have worked well.
Your quality of product, attention to detail, and customer service has been appreciated.
It has been a pleasure working with both of you.
Thank you so much...!
Testimonials
David,
Here is a photo of the installation.
Unfortunately I had to rip out all of the PVC where it came into the garage and replace with CPVC to comply with San Antonio code (never saw the requirement in the plumbing code on the city website).
Thanks for a great system.
I’m trying to get my neighbor and another friend to install a softener now so you might be seeing a couple more orders from San Antonio soon.
Thanks again,
Testimonials
Hi Charlie, Jean, and Ohio Pure Water Company,
We just our system installed which entailed the whole house water filter and softener.
Jean was super helpful in placing the order and ensuring the proper units/valves were built. Charlie was amazing with his patience fielding all of our questions and stepping us through the programming.
We will be ordering another unit for our other house.
Looking forward to talking with all of you again, and Merry Christmas!”
