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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

More Info...

JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

More Info...

MAY, 2024

Testimonials

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Jean,

Just wanted you to know how appreciative we are for all your help. Our well water is great again and clothes are clean.

It is so nice to have people in this world that will take their time to make sure we have everything we need.

Tell everyone that we said thank you. JOB WELL DONE.

I thank you so much.

- C. Blake

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Charlie,

Just wanted to say thanks for all of the help.

Your customer service is top notch and your prices are great!

Best regards,

- Jesse

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Charlie,
I received and installed the new resin and injector valve. Though it has been 10 yrs since I last changed the resin, it was pretty straight forward.

Thank you again for your great customer service all these years, Don’t know what I would do without you.
Have a great day....!

- P. Ku

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Hi Mr. Moore,

Thanks for all your help to decide which system to be used and typical usage in Thailand.

I am very happy with the water softener system and it works great. My problem with hard water is finally solved . Water hardness went down from 29 gpg to 0 (Zero).

I could not find a reliable company in Thailand and more over they had no idea what they were selling. Regeneration of a water softener with salt, Huh ????, Brine tank ???, automated regeneration ??

When discovering this "no knowledge" in the region I live in Thailand, I found your great website with comprehensive information that made it more clear to me how water softeners work and also how to install. And your pricing is OK!

Again, thanks for all and I will recommend your company when expats are looking for a water softener on the various related websites for expats in Thailand.

I hope you get many more orders from Thailand.

Best regards,

- W. de Viser

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CK,
Our filter arrived yesterday afternoon. I did the install this morning. Only took about an hour.

Enclosed are photos of my install. It was just a matter of disconnecting the old unit at the bypass valve and reconnecting the new unit as the control heads are mechanically the same.

Thanks again for your great service and help.

- D Norris

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You are the best Jean!

Thank you for the great service you folks give us. I appreciate you going out of your way to get us what we need.

I honor a business, and employees like yourself, that make those businesses so very successful.

Thank you for keeping us updated on our order.

It is truly a pleasure doing business with you and the company that you represent.

Ohio Water is blessed to have you!

Thank you so much!

- B. Schweigert