Shop With Us!
We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
How Can We Help?
Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
Hi Charlie,
I have attached some pictures of my set up below. I want to thank you again for the great service you have provided me. I am in sales so I know good service when I see it.
From the time I reached out about purchasing the unit up to today with you helping me dial the unit in properly, I have received service that is second to none.
I really appreciate it. If anyone asks me where to buy a water softner, there is only 1 answer, call CK at Ohio Pure Water.
Thank You
Testimonials
Thank you very much for the quick help, Charlie!
Here is a review, and photos attached, if you’d like to post this.
I forget how I found OPWC but I am so glad I did. The best prices with the most amount of customization and after order support.
Charlie has been super responsive and helpful from ordering to install, and post install support. I have never installed any sort of water fixture before and the guides they write, and the phone calls I had, made it a painless and easy process.
Maybe 4hrs or so in total for my first time doing any of this!
Saved $1000 vs a subpar installed unit from a local vendor. 10/10.
Have a great day!
Testimonials
We were truly amazed at the service Ohio Pure has given us.
Quality service, quality products. They certainly went out of their way.
Only one call was needed. The response was immediate, and they went through the valve programming with us by phone.
This made it very simple for us to program, for the systems to be operational.
Testimonials
Charlie,
Ohio Pure Water’s customer service is prompt via email or phone. CK is very knowledgeable, helpful and patient.
He is willing to talk you through the installation process, but you need to have at least some basic plumbing knowledge (mine is pretty basic, e.g. I know what a copper pipe looks like).
CK set me up with a 48,000 grain unit for $400 LESS than what a local plumber was going to sell me a 32,000 grain unit. The new unit was delivered to the house via a freight truck with a lift gate and was all set up and ready to install.
Would I purchase from Ohio Pure Water again? Yes!
My recommendation is, get your water tested and send the results (water hardness in grains per gallon and total dissolved solids, TDS) to CK and he’ll set you up with the proper softener.
The softener has been working great… my whole family can notice the difference between the new softener compared to the old.
Thanks again...!
Testimonials
CK,
I recently completed the installation of my new Fleck 9100SXT water softener along with whole-house filtration (3X 20″ big blue filters).
I could not be happier with the products that I was sold or the service that was provided.
Through the entire order process Charlie was patient and helpful in deciding which equipment would be right for my situation.
When I decided that one of the components I had purchased wasn’t needed, OPWC returned it without any hassles. Highly recommend, would and will do business with again if the need ever arises.
Although given the equipment I bought I am hoping I never need to deal with my water softener again.
