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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

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JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

More Info...

MAY, 2024

Testimonials

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Charlie,

Thanks so much for helping me with the selection of an iron filter and the installation help.

The system seems to be working well.

- Eric

Testimonials

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Charlie,

Thanks for the good equipment and advice.

My new water system is in place and functioning well. Even with no chlorine addition the sediment filter is able to remove odors. And the water pressure drop is minimal.

So for the first time in years we can open multiple faucets and still get great water pressure.

My wife says the time to wash clothes has been cut in half!

Kind regards,

- D. Starcevich

Testimonials

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Team Ohio Pure Water,

Just a quick thank you for your excellent service!

Softener system is of very high quality and was priced competitively, well packaged and expedited as I requested.

It’s clearly apparent that y’all collaborate internally and effectively communicate with your customers.

I was pleasantly surprised to find OPWC tailored installation instructions (perfect) delivered via email unsolicited.

You guys rock!

Regards,

- Marty

Testimonials

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CK,Thanks for the programming help on the phone. Everything went together quick and easy.

This system is a great value for the money and will be easy to service.

I will definitely recommend your company to my friends.

Feel free to quote me. Attached are some pictures.

- D. Johnson

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Thanks for the fast shipment!

I got everything friday afternoon and had it installed saturday afternoon. No problems. I followed the very helpful install instructions from your website.

Here are a couple of pictures (as the install instructions pdf suggests).

I’m not sure if you can tell by the pics but I was replacing an older Fleck 5600 installation that had been put in by a local plumber with plastic pipe and I kind of prefer copper whenever I can.

So, I went copper from the bypass valve to a right angle and then used those ‘sharkbite’ connectors to connect between the copper pipe and the plastic pipe. (besides the fewer copper connections I have to make the less chance of a leak).

Thanks,
Happy Customer…!

- D. Madden

Testimonials

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Charlie,

Rod and I can't thank you enough for your help today with our water softener issue. As you instructed, we cleaned out the turbine and reinstalled all the parts and it appears to be running perfectly. We turned on some faucets and the gallon counter is counting down as you said it would.

If you ever need a testimonial from a satisfied customer, do not hesitate to give out our number as we can verify that your customer service is as good after owning the unit for 13 years as it is the day you buy it.

Again, thank you so much.

- Rod and Linda Sturgeon