Shop With Us!
We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
How Can We Help?
Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
Thank you very much for the quick help, Charlie!
Here is a review, and photos attached, if you’d like to post this.
I forget how I found OPWC but I am so glad I did. The best prices with the most amount of customization and after order support.
Charlie has been super responsive and helpful from ordering to install, and post install support. I have never installed any sort of water fixture before and the guides they write, and the phone calls I had, made it a painless and easy process.
Maybe 4hrs or so in total for my first time doing any of this!
Saved $1000 vs a subpar installed unit from a local vendor. 10/10.
Have a great day!
Testimonials
Charlie –
Attached are pictures of the installed unit. Thank you for all your help!
My experience with Ohio Pure Water was outstanding! Charlie and Jean handled my order professionally and the equipment arrived in great condition in a timely manner. They also followed up with an email containing some helpful additions to the installation manuals.
During the installation, they quickly answered a couple of questions over the phone so the installation went perfectly. Once installed, Charlie called and walked me through the programming and start up. Although I could have used the provided manuals, having someone so familiar with the process made the startup seamless.
Lastly, their knowledge of and experience with water treatment and softening was impressive. I would highly recommend Ohio Pure Water to anyone seeking help with water treatment needs.
Warmest Regards
Testimonials
Dear Charles and Jean,
Finally I am able to get the photo of our system on the computer.
I’m still not sure how to use this photo system. Thank you so much for your patience and assistance.
We are really happy with our water now. It has never been this good in the 39 years we have lived in this house.
Testimonials
CK,
I recently completed the installation of my new Fleck 9100SXT water softener along with whole-house filtration (3X 20″ big blue filters).
I could not be happier with the products that I was sold or the service that was provided.
Through the entire order process Charlie was patient and helpful in deciding which equipment would be right for my situation.
When I decided that one of the components I had purchased wasn’t needed, OPWC returned it without any hassles. Highly recommend, would and will do business with again if the need ever arises.
Although given the equipment I bought I am hoping I never need to deal with my water softener again.
Testimonials
Charlie,
Just want to let you know that I finally got around to finishing the installation of our new Fleck 2510SXT based 32,000 grain water softener system.
I’m very happy with it. The 2510 valve seems very well built, and the SXT controller makes it a snap to program and to see what is going on with the system. A major upgrade from our old system.
I’m planning on adding a surge arrestor to the electrical outlet before the summer thunderstorm season hits.
I’ve also attached a picture of the installation.
Thanks again for the great deal and for promptly answering my questions!
Take Care...!
Testimonials
I just want to say thank you for your excellent customer service.
I am very happy with my purchase and I want to thank everyone there for their help.
I also want to express the ease of installation, especially for me who has no plumbing experience.
Here is a picture.
