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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

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JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

More Info...

MAY, 2024

Testimonials

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I wanted to thank Charley and the Ohio Pure Water team for remarkable customer service. I have an older residential model valve that required a new drain assembly.

Charley identified the valve, the necessary parts, and stayed in contact with me from order placement to delivery. Charley went so far as to contact me with installation tips.

I have dealt with many vendors in my career. Charley and the Ohio Pure Water team have far exceeded any vendor customer service I have ever experienced.

Thank you.

Testimonials

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CK,

I recently completed the installation of my new Fleck 9100SXT water softener along with whole-house filtration (3X 20″ big blue filters).

I could not be happier with the products that I was sold or the service that was provided.

Through the entire order process Charlie was patient and helpful in deciding which equipment would be right for my situation.

When I decided that one of the components I had purchased wasn’t needed, OPWC returned it without any hassles. Highly recommend, would and will do business with again if the need ever arises.

Although given the equipment I bought I am hoping I never need to deal with my water softener again.

- Mr. Spaulding

Testimonials

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I just want to say thank you for your excellent customer service.

I am very happy with my purchase and I want to thank everyone there for their help.

I also want to express the ease of installation, especially for me who has no plumbing experience.

Here is a picture.

- L. Amador

Testimonials

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Hello,

I recently purchased a PH neutralization system from your company and I just wanted to send you an email saying thanks for the help and having such clear installation instructions posted on your website.

I believe I spoke with Charlie when I called and he helped me size the correct unit and recommended the SS bypass valve, great suggestions.

It is difficult to find good service in todays business world.

We strive to offer it at my family’s sawmill, but overall it seems like way to many transactions involves a call to an automated 800 number.

Anyway, I just wanted to let you know that your service is appreciated.

Keep up the great work and I wish you the best in the new year.

Best regards,

- P. Terbovich

Testimonials

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I just wanted to take a few minutes to say thank you for your repeated help when I install your water softeners.

After each installation I always call and talk to Charlie to properly program the softener correctly.

Each and every time Charlie walks me through the programming and makes sure I am in good shape before we hang up.

I just installed the fifth softener I have purchased from you and will continue to offer your products.

Once again I just thank you for your help.

- M. Cox

Testimonials

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Greetings Jean,

Here are pictures of the RO system we have in our aquatic suite.

Our facility is currently under construction so please ignore the AC unit connection beside the RO system.

Thank you....!

- B. Kenaga