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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
How Can We Help?
Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
We were truly amazed at the service Ohio Pure has given us.
Quality service, quality products. They certainly went out of their way.
Only one call was needed. The response was immediate, and they went through the valve programming with us by phone.
This made it very simple for us to program, for the systems to be operational.
Testimonials
Hi, Everything is working just fine and I’m attaching a picture to show you how it’s set up here.
Thank you for your service and support!
Best Regards,
Testimonials
CK,
Our filter arrived yesterday afternoon. I did the install this morning. Only took about an hour.
Enclosed are photos of my install. It was just a matter of disconnecting the old unit at the bypass valve and reconnecting the new unit as the control heads are mechanically the same.
Thanks again for your great service and help.
Testimonials
CK,Thanks for the programming help on the phone. Everything went together quick and easy.
This system is a great value for the money and will be easy to service.
I will definitely recommend your company to my friends.
Feel free to quote me. Attached are some pictures.
Testimonials
Thanks for the fast shipment!
I got everything friday afternoon and had it installed saturday afternoon. No problems. I followed the very helpful install instructions from your website.
Here are a couple of pictures (as the install instructions pdf suggests).
I’m not sure if you can tell by the pics but I was replacing an older Fleck 5600 installation that had been put in by a local plumber with plastic pipe and I kind of prefer copper whenever I can.
So, I went copper from the bypass valve to a right angle and then used those ‘sharkbite’ connectors to connect between the copper pipe and the plastic pipe. (besides the fewer copper connections I have to make the less chance of a leak).
Thanks,
Happy Customer…!
Testimonials
Many thanks CK.
Water quality has already improved even after 2 days.
