Shop With Us!
We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
How Can We Help?
Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
Hi, Everything is working just fine and I’m attaching a picture to show you how it’s set up here.
Thank you for your service and support!
Best Regards,
Testimonials
Hi Jean,
I finally got my water softener installed and it works perfectly.
I took a few pictures of the finished installation.
I was able to conceal all of the pipes because we re-piped our entire house because of a leak under our concrete slab.
Thanks for all your help, I could not have done it without you and Charlie Moore.
Testimonials
I was able to cut the 1.05” adapter down to fit the larger riser tube.
Everything works great! Here’s the final system.
Thanks for your help!
Testimonials
Hi Charlie!
Just want to let you know that your instructions were extremely helpful. It’s almost like you’re here walking me through it lol.
Once again, thank you to you and Jean for your exceptional customer service and personal touch that you add to our customer experience with Ohio Pure. Always a five star experience.
Sincerely
Testimonials
Charlie,
Ohio Pure Water’s customer service is prompt via email or phone. CK is very knowledgeable, helpful and patient.
He is willing to talk you through the installation process, but you need to have at least some basic plumbing knowledge (mine is pretty basic, e.g. I know what a copper pipe looks like).
CK set me up with a 48,000 grain unit for $400 LESS than what a local plumber was going to sell me a 32,000 grain unit. The new unit was delivered to the house via a freight truck with a lift gate and was all set up and ready to install.
Would I purchase from Ohio Pure Water again? Yes!
My recommendation is, get your water tested and send the results (water hardness in grains per gallon and total dissolved solids, TDS) to CK and he’ll set you up with the proper softener.
The softener has been working great… my whole family can notice the difference between the new softener compared to the old.
Thanks again...!
Testimonials
