Shop With Us!
We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
How Can We Help?
Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
Hi, Everything is working just fine and I’m attaching a picture to show you how it’s set up here.
Thank you for your service and support!
Best Regards,
Testimonials
CK, got the system installed and working this weekend.
I’ve attached a picture. Works Great!
Thank you!
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Testimonials
Charlie –
Attached are pictures of the installed unit. Thank you for all your help!
My experience with Ohio Pure Water was outstanding! Charlie and Jean handled my order professionally and the equipment arrived in great condition in a timely manner. They also followed up with an email containing some helpful additions to the installation manuals.
During the installation, they quickly answered a couple of questions over the phone so the installation went perfectly. Once installed, Charlie called and walked me through the programming and start up. Although I could have used the provided manuals, having someone so familiar with the process made the startup seamless.
Lastly, their knowledge of and experience with water treatment and softening was impressive. I would highly recommend Ohio Pure Water to anyone seeking help with water treatment needs.
Warmest Regards
Testimonials
Charlie,
Ohio Pure Water’s customer service is prompt via email or phone. CK is very knowledgeable, helpful and patient.
He is willing to talk you through the installation process, but you need to have at least some basic plumbing knowledge (mine is pretty basic, e.g. I know what a copper pipe looks like).
CK set me up with a 48,000 grain unit for $400 LESS than what a local plumber was going to sell me a 32,000 grain unit. The new unit was delivered to the house via a freight truck with a lift gate and was all set up and ready to install.
Would I purchase from Ohio Pure Water again? Yes!
My recommendation is, get your water tested and send the results (water hardness in grains per gallon and total dissolved solids, TDS) to CK and he’ll set you up with the proper softener.
The softener has been working great… my whole family can notice the difference between the new softener compared to the old.
Thanks again...!
Testimonials
Hi Charlie,
I have attached some pictures of my set up below. I want to thank you again for the great service you have provided me. I am in sales so I know good service when I see it.
From the time I reached out about purchasing the unit up to today with you helping me dial the unit in properly, I have received service that is second to none.
I really appreciate it. If anyone asks me where to buy a water softner, there is only 1 answer, call CK at Ohio Pure Water.
Thank You
